Remote Online Notarization FAQ

Biometric Identity Verification
OneNotary platform allows two types of identity verification: knowledge base authentication and biometric verification. To utilize biometric verification, s...
Fri, Jul 14, 2023 at 12:43 PM
How to Access an Audit Trail of the Notarized Document
An audit trail records all the actions taken on a notarized online document. It provides a chronological history of the document, including all its modifica...
Thu, Jul 20, 2023 at 7:29 AM
How to Check the Document's Digital Certificate
Notary Digital Certificate means a digital representation of the notary signature. A verified provider issues it and implies that the provider confirmed the...
Thu, Jul 20, 2023 at 7:28 AM
How to Find a Notarized Document
Note: You will have access to your documents for only 7 days after notarization is completed.  To find your notarized document: Go to the My Documents...
Tue, Nov 21, 2023 at 7:30 AM
Session Statuses Explained
When you request a session, you may observe changes in the session status while going through different stages of the notarization. Status Expl...
Sun, Aug 4, 2024 at 3:27 PM