Remote Online Notarization FAQ

Biometric Identity Verification
OneNotary platform allows two types of identity verification: Knowledge-Based Authentication and Biometric Verification. Biometric verification uses advanc...
Wed, Jun 18, 2025 at 5:23 PM
How to Access an Audit Trail of the Notarized Document
An audit trail records all the actions taken on a notarized online document. It provides a chronological history of the document, including all its modifica...
Mon, Mar 31, 2025 at 6:06 AM
How to Check the Document's Digital Certificate
Notary Digital Certificate means a digital representation of the notary signature. A verified provider issues it and implies that the provider confirmed the...
Mon, Mar 31, 2025 at 6:04 AM
How to Find a Notarized Document
Note: You will have access to your documents for only 7 days after notarization is completed.  To find your notarized document: Go to the My Documents...
Thu, May 1, 2025 at 5:22 AM
Session Statuses Explained
When you request a session, you may observe changes in the session status while going through different stages of the notarization. Status Expl...
Tue, May 13, 2025 at 4:27 PM
How Do I Switch to the Mobile Version on My Phone?
If you open the link on your smartphone during the Photo ID check, but it still asks you to open it on your smartphone, you will need to switch to the mobil...
Thu, Mar 27, 2025 at 7:51 AM
Biometric Identity Verification (draft)
OneNotary platform allows two types of identity verification: Knowledge-Based Authentication and Biometric Verification. Biometric verification uses advanc...
Wed, Jun 18, 2025 at 5:20 PM
Acceptable ID Documents for Biometric Identity Verification
The number of ID documents required for Biometric Identity Verification depends on the signer's citizenship status and the type of verification being pe...
Wed, Jun 18, 2025 at 5:17 PM