When you request a session, you may observe changes in the session status while going through different stages of the notarization.


Status

Explanation

Invite Sent

The requestor has initiated an invite to participants. All participants have received emails with a join link.

In Progress

The signer logged into their account and started to prepare for the session.

Draft

All participants have reached at least the 'Documents' stage.

Draft Expired

Participants have reached at least the 'Documents' page and have abandoned the request for more than 14 days.

Identity Check

All participants have reached at least the 'Identity Check' page.

Verification Required

At least one participant needs to start identity verification.

KBA

The participants need to complete the quiz for the Knowledge Base System.

Identity Expired

All participants have reached at least the 'Identity Check' page and have abandoned the request for more than 14 days.

Locked

The request is locked for 24 hours due to unsuccessful identity verification.

Payment Info

The paying agent (requestor or primary signer) has reached the payment stage.

Abandoned Payment

The paying agent (requestor or primary signer) has reached the payment stage and has abandoned the request for more than 14 days.

Ready to Start

All participants have performed an A/V check and identity verification and are waiting for the notary to start the session.

Terminated

The session was stopped either by the notary or by any other participant. There was no way to pause the session to recover it later.

Completed

The session was completed successfully.



See Also