The online notarization session is very similar to a regular notarization. The only difference is that both the notary and the signer meet in a secure virtual room where they can communicate, view the document, and complete the notarization process remotely.

Starting an Online Notarization Session

  1. Once the signer has successfully undergone the Identity Verification process, the notary will join the session. At this point, the signer will see a pop-up window containing a "Connect" button. The signer clicks the button and must join the session within two minutes.
  2. The notary and the signer are admitted to a secure meeting room where they communicate verbally and visually and review the document that will be notarized later.
  3. The notary checks the submitted ID and confirms the identity of the signer.
  4. The notary walks the signer through each step of the notarization process and obtains verbal agreement to proceed with the remote online notarization session.


Document Review and Signing


  1. The notary reviews the document together with the signer.

  2. The notary and the signer agree on the notarization type.

  3. The notary adds some placeholders to the document. 

  4. The signer fills in all required information with the notary and adds their signature.




Signing & Stamping


  1. The notary fills in all required information and adds their signature.

  2. The notary places an electronic notary stamp on the document. 
  3. If needed, the notary attaches a notarial certificate to the document.




Closing the session


  1. After all steps are done, the notary completes the session.

    Note:

    At this step, the signer may take no further action unless they want to Terminate the Session.
    Pressing the red "Terminate Session" button nullifies the notarization without incurring any charges. All the session information will also be deleted.



  2. The notary and the signer are admitted to the completed session details screen, where they can download a video recording of the session and the notarized document. 
    For more details, please check How to Find a Notarized Document.